Business Buddies: Toby and Jessi from Customer Service

Regina Jau of Lingerfelt Boutique said it was an accidental meeting. Toby was a lone survivor after his mother gave birth to three not-planned puppies and then died. Jau took up Toby as her own seven years ago, and alongside a recent addition, the two have basically become parent and child.

“He was practically dead,” Jau said. “I had to bottle-feed him.”

Nowadays, passersby would be hard-pressed to see obvious signs of the struggle in his early life. The pyredoodle is large enough to stand up at the counter on his own, a customer service representative without worker’s comp beyond dog treats he receives from customers.

Jessi the bernedoodle came much later, about six months ago.

“I wanted to have Toby train her,” she said. “I also love dogs.”

There is another motivation, however: pyredoodles’ life spans typically range between eight to 10 years.

Toby is a senior citizen of Elizabethton, and his age is visible in his mannerisms, preferring to rest behind the counter and lounge around most of the time, though he will still put his front paws on the counter if he receives a sufficient bribe.

“I am blessed to have the opportunity to bring [Toby] to work with me,” Jau said.

The two dogs are mostly quiet, which works well for the fashion store/pharmacy building.

“They bring the morale up,” she said. “I love seeing the impact they have on people.”

Customers at the pharmacy will often greet Toby and Jessi on their way to the counter, and since many are trying to deal with physical ailments or other sicknesses, the positive sight is encouraging for many.

“They are so sweet,” Jau said. “They will love you no matter what.”

Despite their closeness, Jau said the two dogs are very different in personality. Jessi being young, she often acts and behaves like she is smaller than she is, while Toby is quite aware of his age and stature.

“Toby sometimes acts like a grumpy old man,” she said with a smile.

Despite this attitude, however, Jau said Toby is more accustomed to being around people than other dogs.

“He is especially scared of smaller dogs,” Jau said.

Business Buddies is an ongoing weekly series of profile pieces dedicated to the pet companions of various business owners in Elizabethton and Carter County. If you know any business owners whose pets hang out or work at the store, call us at 423-542-4151 and ask for the news desk, or send us an e-mail at amber.wadovick@elizabethton.com.

SportsPlus

Local news

Milligan Christmas concert to air on WJHL Dec. 24 & 25

Community

12-12-12; How could you forget that anniversary date?

Local news

Credit unions host grocery giveaway

Local news

City of Elizabethton announces Christmas holiday closures, adjusted garbage collection schedule

Local news

School board OKs hiring community partnership coordinator

Community

Senior Center closed week of Dec. 23-27

Local news

ETSU presents 2024 Alumni Awards

BREAKING NEWS

Update: Hazardous Weather Outlook issued for East Tennessee, Southwest Virginia, and Southwest North Carolina

Local news

TN launches statewide initiative to offer native trees for all residents

Local news

Elizabethton cheerleaders earn bid to Nationals in Orlando

Local news

Citizens Bank $50k donation to Hampton tech students offers hope

Church News

Church Briefs

Local news

Salvation Army will distribute holiday gift cards to hurricane-affected households in Carter County

Local news

CCSO increases impaired-driving enforcement during holiday season

Local news

VFW presents award to West Side educator

Local news

Gap Creek Bridge expected to re-open this week

Church News

How can I glorify God? (Part 2 of 3)

Community

Marilyn Boeker honored by local Democrats

Community

Old Christmas will be celebrated Jan. 4 & 5 at Fort Watauga

Local news

Blackburn demands accountability on Mountain Home VA scandal

Local news

Santa expects to be busy next week visiting with children at Speedway In Lights

Local news

Winter begins; stay safe and warm with TN fire marshal’s winter safety tips

Local news

What will winter bring to Southern Appalachia? ETSU experts: ‘Wait and See’ winter

BREAKING NEWS

Carter County EMA Director terminated; deputy director named interim leader