Ballad Health urges people to seek medical care when needed

Published 4:47 pm Friday, June 12, 2020

Physicians and medical care officials gathered for a press conference at Franklin Woods Hospital on Friday.

The general message provided by these speakers was one of safety in seeking medical care.

These experts ranged from Ballad Health, Holston Medical Group, Washington County/Johnson City EMS, the Tennessee Department of Health and others. They shared concern over patients opting to forego medical treatment due to fear of COVID-19.

“We have seen a decrease in 911 volume since the beginning of the coronavirus pandemic,” said Dan Wheeley, chief operating director of Washington County/Johnson City EMS. “Some of this could be attributed to the closing of services, but we are seeing decreases in 911 call volumes. We want to make sure the public is not afraid to call 911. The EMS systems across the region are well prepared.”

Like calling 911, Dr. Dan Smith, ER physician with Bristol Regional and Holston Valley, warned of ignoring serious symptoms.

“Whether it’s stroke symptoms or chest pain, we want to reassure you it is safe to visit the emergency room,” he said.

It is encouraged that in addition to seeking help for serious symptoms, regular health checks, testing and vaccinations are also advised to continue as well. While COVID is still in the area, officials said that other illnesses and health problems are too.

The ignoring of things like screenings has not gone uncharted. Zilipah Cruz, with Cancer Care, noted that one in eight women get breast cancer, and there has been a nationwide decrease in screenings.

To remedy fears, speakers detailed the work their facilities have been doing to prevent the spread of the virus, promoting a healthy environment for patients and staff. Everyone is screened upon entering facilities, which includes a temperature check and assessment of symptoms, likewise everyone is asked to wear masks along with other social distancing practices. For those still fearful, telehealth is another option as well.

In addition to encouraging people to seek medical care, a list of resources for those who cannot receive care has also been compiled at www.strongacc.org.

As the conference came to a close, Dr. Clay Runnels, chief physician executive, urged blood donation, noting a shortage in supply. For those wishing to donate, Runnels again said that screenings, and in some places appointments, are in place to keep people safe. You can go to www.marshblood.com.

For the latest updates on Ballad Health, please go to www.balladhealth.org.